Welcome to Saunct (saunct.com). To ensure your shopping experience is safe and convenient, we provide a variety of payment methods and formulate the following payment policies:

1. Acceptable payment methods

We support the following safe and fast payment methods:

💳 Credit/debit card: Support Visa, MasterCard, American Express

💰 PayPal: Use PayPal account to pay safely

🏦 Bank transfer (only for specific orders, please contact customer service for details)

🛍 Other payment methods: such as Apple Pay, Google Pay (please check the checkout page for details)

All payments are encrypted to ensure the security of your transactions.

2. Payment process

1️⃣ Select the product you want to buy and add it to the shopping cart

2️⃣ Fill in the delivery information and select the payment method on the checkout page

3️⃣ Complete the payment after confirming the order details

4️⃣ After the payment is successful, you will receive an order confirmation email. We will process your order and arrange delivery within 1-3 working days

3. Currency and transaction security

🔹 The default settlement currency of our website is Australian Dollar (AUD). If you pay in other currencies, bank exchange rate conversion fees may be involved.

🔹 We use SSL encryption to protect your payment information and ensure transaction security.

🔹 If the order payment fails, please check your account balance, payment information is correct, or try to change the payment method.

4. Order modification and cancellation

📌 Order modification: After payment is completed, order information (such as address, product) cannot be changed directly. If you need to modify it, please contact customer service in time before the order is shipped.

📌 Order cancellation: If you need to cancel an order, please contact us within 12 hours after payment. Once the order enters the delivery process, it cannot be cancelled.

5. Refund and dispute resolution

💵 Refund method: For orders that meet the refund conditions, we will refund them to your payment account within 3-7 working days.

⚠️ Fraudulent payment protection: If the system detects suspicious transactions, we may suspend shipment and contact you to verify your identity to ensure transaction security.

6. Contact information

If you have any payment-related questions, please feel free to contact us:

📧 Customer service email: service@saunct.com

📞 Customer service phone: 13253892692

Thank you for choosing Saunct, and wish you a happy shopping! 🚗✨